Good leaders and managers are essential to the success of any business, and the skills gained on this qualification can be applied to any industry and a wide range of job roles. You will develop and demonstrate skills and knowledge including team leadership styles, team dynamics, problem solving, providing support, managing the work of teams and communication techniques.
This qualification is aimed at individuals that are leading the development and/or performance of a team. Such as a Team Leader, Assistant Manager, Floor Leader, Supervisor, Call Centre Team Manager or Trainee Supervisor.
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