This Level 5 Operations or Departmental Manager Apprenticeship is all about developing a sophisticated ‘management toolkit’. Our programme included 11 CPD style workshops that cover everything from setting and managing KPIs, ‘soft skills’ that help your manager get the best out of people and the core principles of management. How do you become an inspirational and successful manager ?
Our Operations or Departmental Manager apprenticeship programme is supported by a team of subject specialists, skills assessor and learning mentors (providing on the go learning support and direction). The team will support your team leader as they complete an in depth apprenticeship developing his or her knowledge, skills and behaviours.
Our teaching and learning is rated GOOD by OFSTED and 85% of our learners achieve merit or distinction grades at end point assessment.
We can tailor the content of each Operations or Departmental Manager apprenticeship to reflect the needs and specialisms of your organisation. All of our apprenticeships use a blend of virtual classrooms, workshops, e-learning, 1-2-1 coaching and work-based observations and assessments. We provide employers with a quarterly learning management report which details the progress and achievements of each of your ABM apprentices. You can also access the learners e-portfolio live at any time through your own employer login.
Each Operations or Departmental Manager apprenticeship is eligible for funding through the apprenticeship levy scheme. ABM Training UK Ltd is fully endorsed by the Education and Skills Funding Agency and can be found on the Register of Apprenticeship Training Providers (RoATP) by looking up our unique reference number: UKPRN 10029426
Scroll down for details
Operations or Departmental Manager Apprenticeship: course details, themes and topics
Apprenticeship Summary
Apprenticeship: Operations or Department Manager Apprenticeship Level 5
IFATE Reference: ST0385
Awarding Body: NCFE
Recommended End Point Assessment Organisation: NCFE
Recommended Program Duration: 18 months
Entry Requirement: employed in a relevant job role
Minimum Weekly Employment Hours: 32
Apprenticeship Levy Tarif: £7000
This apprenticeship is delivered using a blended approach combing the learning and assessment activities described below.
Workshops and Virtual Classrooms for Operations or Departmental Manager Apprenticeship
Our Level 5 Operations or Departmental Manager is delivered using a blended learning learning model – our taught workshops are supported by 1-2-1 coaching, work based assessments, learning reviews and target setting. We stretch our participants through project and research work – always related to their real life job roles and challenges. Our programme structure is built around 11 themes or topics including:
- Developing your role and Inspiring your team
- An operational managers ‘toolkit’
- Communication skills for managers
- Performance management and appraisals
- Keeping project lines on track
- Managing recruitment processes
- Making good decisions
- Managing change and innovation
- Identifying and managing CPD
- Financial control
Virtual classrooms are delivered using Zoom or Teams and are arranged on flexible basis with plenty of interactive learning and breakouts.
OFSTED officially rate ABM Training as GOOD
OFSTED inspected ABM Training is September 2021 and rated our training as GOOD against ALL criteria and judgements. Not only do OFSTED rate our provision as officially good … 85% of our apprentices achieve merit or distinction grades for this apprenticeship.
Use our contact form below to contact us for a list of all the Diploma units included in each pathway.
E-learning for Operations or Departmental Manager Apprenticeship
Our Level 5 Operations or Departmental Manager apprenticeship programme includes a series of integrated assignments and e-learning modules. These are tutor facilitated and completed as bite size modules as learners progress through the course. Themes and topics include:
- Performance MaCommunication skills for managers
- Performance management and appraisals
- Keeping project lines on track
- Managing recruitment processes
- Making good decisions
- Managing change and innovation
- Identifying and managing CPD
- … more
There are a total of eleven e-learning modules and eleven assignments. Contact us for a full list.
Maths and English
Everybody who works towards an apprenticeship with ABM Training is encouraged to improve their English and maths. Our Functional Skills Academy works with each learner to assess and understand their current skill level, strengths and weaknesses. Our specialist English and maths tutors build an individualised programme of study to help the apprentice build skills and confidence before preparing them for exams and assessments. We offer certification at Level 1 and Level 2 but we support ALL apprentices at all levels through the apprenticeship. Our work is supported by the NCFE Skills Builder platform.
Operation or Departmental Manager: 1-2-1 Coaching
A specialist ABM Skills Tutor and Learning Mentor guides and supports apprentices through the programme via a series of 1-2-1s, workplace observations and online seminar groups. These sessions are designed to:
- assess learning progress
- review the acquisition and application of new skills in the workplace
- give and explain feedback on submitted work
- collect feedback on performance from line managers and peers
- prepare for End Point Assessment
Operations or Departmental Manager Apprenticeship Assessment and Accreditation
Operations or Departmental apprentices submit work for their portfolio throughout the apprenticeship. Work submitted is graded Pass, Merit or Distinction and detail feedback is provided by our staff. Feedback from tutors includes:
- Reasons for grading
- Advice and direction for improvement
- Likely EPA outcome / grading
- Comments on English and maths skills
- Signposting to additional and / or stretch and challenge learning
85% of all ABM Apprentices achieve Merit or Distinction grades at End Point Assessment
Book a call to find out more …
ABM Training UK Ltd – a specialist training provider licensed by the Government through the Register of Apprenticeship Training Providers (RoATP). We are UKPRN: 10029426.
We’re adding new apprenticeship programmes throughout 2022 / 3 as we work with more and more apprenticeship employers. Book mark our page to keep up to date.
Interested in seeing a bit more of what we do ? Try our Apprenticetv channels to experience unique ABM online and video learning resources or call us on 01634 799950.
